Refund Policy
Our policy protects families while ensuring we can plan and deliver high-quality learning experiences.
Refunds apply to payments made for upcoming classes or resources that have not yet been accessed. If a session has begun, partial refunds may be issued at our discretion.
Submit refund requests within 14 days of purchase. After this period, we provide credits toward future AUSMATH programs instead of refunds.
Email [email protected] with your order details. Our team will acknowledge within one business day and process the request within 5–7 business days.
Approved refunds are issued to the original payment method. Banks and card issuers may take additional time to post the credit.
Charges related to third-party materials, completed workshops, or promotional discounts are non-refundable unless required by law.
Email us at [email protected]. We are happy to clarify anything before you enroll.